1. NON-RETURNABLE PRODUCTS

Because of:

• Bio-safety concerns
• Storage sensitivity
• Contamination risks

All sales are generally final.

2. ELIGIBLE REFUNDS

Refunds may be considered only if:

• Wrong item shipped
• Damaged during transit (documented proof required within 48 hours)
• Product integrity compromised before delivery

Proof required:

• Clear photos
• Unboxing video (recommended)
• Order number

Submit claims to:
📧 info@aeonpharma.co

3. REFUND PROCESS

If approved:

• Refunds processed within 5–10 business days
• Issued to original payment method
• Shipping fees may be non-refundable

4. CHARGEBACK POLICY

Unauthorized chargebacks may result in:

• Account suspension
• Permanent purchase ban
• Collection action

Customers are encouraged to contact us first at:
📧 info@aeonpharma.co