1. PROCESSING TIME
Orders are processed within 1–3 business days after payment confirmation.
High-risk or flagged orders may require manual verification.
2. SHIPPING METHODS
We ship via reputable U.S. carriers. Estimated delivery:
- Domestic U.S.: 2–7 business days
- International: Varies by destination
Shipping times are not guaranteed.
3. DISCREET & SECURE PACKAGING
All research materials are packaged securely to preserve:
- Stability
- Sterility (where applicable)
- Structural integrity
4. LOST OR STOLEN PACKAGES
Aeon Pharma is not responsible for:
- Incorrect shipping addresses
- Stolen packages after confirmed delivery
- Carrier delays
If tracking confirms delivery, responsibility transfers to the customer.
5. INTERNATIONAL ORDERS
Customers are responsible for:
- Customs duties
- Import permits
- Regulatory clearance
If seized by customs, refunds may not be issued.
For shipping support:
📧 info@aeonpharma.co
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